The Quality Policy of the Company has been prepared and endorsed by the executive management to ensure that our customers receive a Furniture Removal Service for private individuals which meets the requirements of BS EN 12522:1998.
They receive quality, reliability and integrity in the services provided by the company and that customer needs expectations and requirements are met and maintained.
It is the company’s objective to achieve and maintain a quality assurance programme through the adoption of the above standard together with good managerial skills and techniques, excellent customer service, proper systems of control, training of staff and provision of appropriate equipment and compliance at all times with the relevant legislation.
The Company operates in compliance with UK Health & Safety Legislation and has a Health & Safety Policy which is available to all employees. It is fully aware of it’s environmental obligations and attempts to comply with all environmental guidelines issued by the UK government and by local authorities.
The policy is aimed at developing in each employee a sense of personal responsibility for quality improvement and, through adherence to this policy by all personnel in the company aims to demonstrate its commitment to quality.
The system is mandatory for all employees.
Matthew McNaughton (Director)